Terms of Use & Privacy Policy
Introduction
By accessing, using or otherwise utilizing sesfamily.com (hereinafter referred to as the “Digital Courses”), you agree to be bound by these Terms of Use.
The Digital Courses are offered by Samarbejde Efter Skilsmisse ApS, CVR number 38726374, Aldersrogade 6A, 2nd floor (hereinafter referred to as "SES"), which, among other things, has granted Danish municipalities and other actors in the divorce field the right to make the Digital Courses available to citizens in Denmark.
The content on sesfamily.com is for informational purposes only.
The information on the Digital Courses should in no way be taken as a substitute for competent professional advice or treatment by a trained and licensed psychologist. SES cannot strongly enough encourage all users with relevant problems to always seek psychological help. If you have questions or concerns about your mental health, you should always consult a doctor or psychologist. You should only consider the Digital Courses as a supplement to competent professional advice.
The content on sesfamily.com must not and cannot be used as a basis for making diagnoses.
Use of the Digital Courses is at your own risk and neither SES, Danish municipalities nor other actors can in any way be held liable - directly or indirectly - for any damage or inconvenience that may be the consequence of use or misuse of information contained in the Digital Courses or provided in the courses or other functions. All material, including all intellectual property rights, on the Digital Courses belong exclusively to Samarbejde Efter Skilsmisse ApS. The materials may not be copied, sold, distributed or otherwise reproduced without express written permission from SES.
However, users are free to print the material for their own private, non-commercial use under these conditions:
- That the documents remain intact, unedited and without changes
- That no fee may be charged for private lending of the material
- That copyrights and the name of Samarbejde Efter Skilsmisse ApS are explicitly stated as the source and that these terms of use are attached
If you cannot accept the above conditions for using the Digital Courses, please refrain from using or leaving the Digital Courses.
Support Inquiries
SES support is ready to help with any questions, suggestions or problems regarding the Digital Course. Contact SES via the following email: support@sesfamily.com . If you contact SES support, a case will be created in our case management system.
You are also advised that emails to support@sesfamily.com will be received encrypted, but we still encourage you to refrain from providing information such as CPR number, health information, detailed information about family relationships, as this information is not necessary for us to help with support. SES cannot, as a rule, legally process sensitive and confidential personal information without consent. This applies to both personal information about you and about others. For this reason, Samarbejde Efter Skilsmisse ApS deletes all sensitive and confidential personal information that you may send to us anyway, which we assess that we cannot legally process. SES processes your personal information in accordance with the company's privacy policy.
Privacy Policy
SES has prepared this privacy policy, which informs you about how we process personal data in connection with the performance of our tasks, including on what basis the processing takes place. Here we also inform you about the rights you have in connection with our processing of your personal data. In general, SES processes the information we receive in accordance with the applicable data protection legislation at any time, including the General Data Protection Regulation/Databeskyttelsesforordningen ("GDPR") and the Data Protection Act/Databeskyttelsesloven ("DBL"). In this connection, we are aware that the various information must be processed with respect for your privacy and the confidentiality of the information. SES is not an authority and we therefore do not make decisions. We are also not subject to the Public Administration Act (forvaltningsloven) or the Public Access Act (offentlighedsloven).
Protecting your privacy and the storage and use of personal information
The data controller for the processing of your personal data is:
Samarbejde Efter Skilsmisse ApS
Aldersrogade 6A, 2nd floor
CVR number 38 72 63 74
E-mail: support@sesfamily.com
1. Introduction
1.1 This personal data policy (the “Policy”) describes how Samarbejde Efter Skilsmisse ApS (“us”, “we” or “our”) processes personal data in connection with the use of SES digital tools.
1.2 The policy has been formulated and made available to comply with the General Data Protection Regulation (2016/679 of 27 April 2016) (“GDPR”) and the rules therein on information obligations.
2. Types of personal data processed
2.1 We process personal data about you when relevant and in accordance with applicable law. Depending on the specific circumstances, the personal data processed may include the following types of personal data: a) name b) e-mail c) telephone number. We also process the following personal data: information about the municipality of residence, job title, number of children and user data regarding the creation and activation of a user profile.
2.2 We collect your personal data from you. In cases where one or more users use SES digital tools in connection with their work, personal data may be received from the user's employer, who will be a customer in relation to Samarbejde Efter Skilsmisse. Personal data may be collected from the customer/employer for the purpose of professional communication and invitation to webinars, workshops, conferences and other professional events.
2.3 If we need to collect and process additional personal data than stated above, we will inform you of this at the time of collection. Such information may also be provided by updating this Policy.
3. Purpose of the processing of personal data
3.1 We only process your personal data if we have a legitimate purpose and if so in accordance with the rules of the GDPR. The personal data may be processed for the following purposes, depending on the circumstances: a) In order to provide or offer the services or products and/or sales offers that we offer. b) To respond to inquiries and/or complaints from users, customers or members. c) To provide service notifications and information to users, customers or members. d) To provide support and service notifications, including responding to questions or complaints and sending updates about our products and services. e) To improve our products, services or website.
4. Legal basis for the processing of personal data
4.1 We only process your personal data when we have a lawful basis for processing in accordance with the GDPR. The processing of personal data takes place, depending on the specific circumstances, on the basis of the following processing grounds: a) The processing is necessary to pursue a legitimate interest, where the interests or fundamental rights and freedoms of the data subject which require protection of personal data do not take precedence, cf. GDPR, Article 6, paragraph 1, letter f. b) The processing is necessary for the purpose of carrying out measures taken at the request of the data subject prior to entering into a contract, cf. GDPR, Article 6, paragraph 1, letter b, last indent.
5. Disclosure and transfer of personal data
5.1 We only disclose personal information to others when permitted or required by law, including when relevant and at your request.
5.2 We disclose personal data to the following recipients from the EU/EEA: Only data processors with a data processing agreement with SES. SES data processors have access to user data from the SES database.
5.3 We do not provide personal data about citizens who have registered directly on the website, as SES is the data controller for this and not the customer. In the event that SES processes data for one or more customers, this will mean that we process personal data on behalf of the customer, and personal data that we process on behalf of the customer in question will be passed on to the customer, who will be the data controller. In normal cases, SES is the data controller and does not process data for either customers or users.
5.4 We generally use various external and professional organizations as suppliers and partners to provide or assist us in providing our services and products. The external organizations will not receive or process personal data unless the law permits the transfer and processing thereof. If the external organizations or partners are data processors for us, their processing of personal data is always carried out in accordance with a data processing agreement that meets the requirements of the law. If the external organizations or partners are independent data controllers, their processing of personal data is carried out in accordance with their own privacy, data protection or personal data policy, which the external organizations will draw attention to, unless the law requires otherwise.
5.5 We do not transfer personal data to countries or international organizations outside the EU/EEA, unless this is necessary at your specific request.
6.Deletion and storage of personal data
6.1 We will store your personal data for as long as necessary for the purposes mentioned. In general, information regarding general inquiries and other communications will be deleted after 1 year, unless there are special reasons to store the information for a longer period in specific cases. User profiles and related personal data are deleted when the user has not been logged in to the Digital Courses for more than a year.
7. Your rights
7.1 As a registered person, you have a number of rights:
- You have the right to request insight into what personal data we process about you, the purpose of the processing, and whether we disclose the personal data to others.
- You have the right to have incorrect personal information about you corrected.
- In certain cases, you have the right to have some of your personal data deleted. In certain cases, you have the right to have the processing of your personal data restricted, so that we only store your personal data for a given period.
- In certain cases, you have the right to object to our processing of your personal data on grounds relating to your particular situation.
- You have the right not to be subject to automated decision-making without human intervention, unless the decision is necessary for your employment with us, or the decision is based on law or your explicit consent.
- If we have obtained your consent for part of our processing of your personal data, you have the right to withdraw your consent at any time. If you choose to withdraw your consent, it will not affect the lawfulness of the processing based on consent before the withdrawal.
- In certain cases, you have the right to so-called data portability of the personal data you have provided to us.
7.3 You can always file grievances with the Danish Data Protection Authority.
7.4 There may be conditions or limitations to these rights. It is therefore not certain that you, for example, have the right to data portability in your specific case - this depends on the specific circumstances of the processing activities.
8. Changes to this policy
8.1 We reserve the right to update and change this Policy. If we change the Policy, we will change the date and version at the top of the document. In the event of material changes, we will notify you of this in the form of a visible notice on our website, email or using other means of communication.
9. Contact information
9.1 You are welcome to contact us at the contact email provided below if you:
- Disagree with our treatment
- You believe that our processing of your personal data violates the law.
- Have questions or comments about this Policy?
- Want to exercise one or more of your rights as a data subject
If you have any questions or comments about this policy, or if you wish to exercise one or more of your rights, please contact us at support@sesfamily.com .